Refund and Cancellation Policy


Refund and Cancellation Policy

Karkinos Healthcare Pvt. Ltd (“KHPL”) reserves the right to refuse or cancel any order. KHPL at its sole discretion may cancel any order(s):

    1. If it suspects a fraudulent transaction(s), or
    2. If it suspects a customer has undertaken a transaction which is not in accordance with its Terms and Conditions, or
    3. For any reason outside the control of KHPL.

Refund/cancellation policies applicable in the following conditions:

    1. In case the buyer cancels the order online before the product has been shipped, the entire order amount will be refunded.
    2. In case of failed transactions or double realization of account for the same order, the total deducted amount will be refunded.
    3. In case of cancelled order/failed transactions, the bank/card transaction charges of the buyer, if any, is likely to be forfeited.
    4. KHPL offers no guarantees whatsoever for the accuracy or timeliness of the refunds in the buyer’s card/account.
    5. In case of part cancellations, the amount refunded will correspond to the part cancellation.

Document Review Date: 12th September 2023
Version 2 of the Refund and Cancellation Policy